Privacy Policy

How We Collect, Use and Disclose Your Information

When you purchase insurance from us, you share personal information so that we may provide you with products and services that best meet your needs.  We assume your consent for our brokerage to use this information in an appropriate manner.   You can be assured that we’ll only handle your personal information in a manner that a reasonable person would consider appropriate in the circumstances.
We will:

  • Not collect, use or disclose your personal information for any purpose other than those that we identify to you.
  • Keep your personal information only for as long as we need it to fulfill the stated purpose or as required by law.
  • Maintain your personal information in an accurate, complete and up-to-date form as possible.
  • Safeguard your personal information to the best of our ability.
  • Respond to any request you may make to access or correct the personal information we hold about you.
  • Obtain the appropriate consent from you for the collection, use or disclosure of your personal information.

What We Will NOT do with Your Information

We do not sell client information to anyone.  Nor do we share customer information with organizations outside of the insurance companies (and their associated service providers) that we represent that would use it to contact you about their own products or services.

Personal Information Collected

Depending on the purpose(s) for which we need to collect it, we may ask for the following personal information about you including:

  • Basic information such as your name, address, telephone and fax numbers, e-mail address, birth date and marital status.
  • Claims history
  • Credit and past payment records
  • Driver’s record
  • Details about your property such as the value of your home and its contents
  • Medical information such as any condition that may affect the operation of a vehicle
  • Employment information

We may obtain this information from:

  • You
  • Insurance companies
  • Other insurance brokers or agents
  • Credit organizations
  • Motor vehicle and driver licensing authorities
  • Financial institutions

Why do we collect personal information?

When you first become a client or whenever you acquire or renew a product from us, we need to collect some of your personal information. Common purposes for which we collect your personal information are to:

  • Enable us to acquire or renew an insurance policy for you
  • Assist you and assess your ongoing needs for insurance
  • Ensure your information is accurate and up-to-date
  • Protect us both against error or fraud

Who do we disclose your Personal Information to?

For many of the purposes identified above, we will need to share your personal information with others in order to serve your needs. These other parties commonly include:

  • Insurance companies
  • Other insurance brokers or agents
  • Credit organizations
  • Professionals working with us such as adjusters, lawyers and police officers
  • Financial institutions. For example, the bank or credit union that carries your mortgage

Privacy Internet Communication

As the privacy of communication over the Internet cannot be guaranteed, we do not assume any responsibility for any harm, loss, or damage that might occur by the sending of personal and confidential information.

Consent

In using this site, you signify your consent to our privacy policy. If you are not in agreement, please do not use the site.  We reserve the right, at our discretion, to update, change, modify, add, or remove this policy from time to time, as appropriate. Should we make changes, we will publish these on the site in a timely fashion.


Please do not hesitate to contact our Privacy Officer
should you have any questions.

Dennis Roth email: droth@rothnowak.com

Roth Nowak Insurance Brokers
119 University Avenue East,
Waterloo, ON N2J 2W1
Telephone: (519) 746-1151
Fax: (519) 746-3607


Upon request, an individual will be informed of the existence, use, and disclosure of his or her personal information which is under our control, and may be given access to, and challenge the accuracy and completeness of that information.

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